concept
Instruction design for places and products that rely on new users every day. Rentals, motorhomes, holiday apartments, camping gear, equipment hire — anywhere a guest, renter or customer needs to understand something quickly, without asking.
Every instruction set follows a three-layer logic (the LOC system): locate shows the user where something is, operate shows what to do, and warn highlights what to avoid. The three layers work independently or combined — a single sticker for a door handle, a full card kit for a motorhome handover. The system scales to the complexity of the situation.
A second layer of modularity comes from four icon overlays — forbidden, warning, wait and checked — applied in red directly onto any icon in the library. A gas valve becomes a gas valve you must never touch. A step becomes a step you must retract. The same icon library covers instructions and warnings alike, without duplication.
the LOC system
modular layer